Ambassadors looking to build on strong partnership with Grand Central Rail

Kate Thorpe and Sean English at the Grand Central stakeholders roadshow held at Square Chapel, Halifax.
Kate Thorpe and Sean English at the Grand Central stakeholders roadshow held at Square Chapel, Halifax.
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Ambassadors in Brighouse will be looking to build on their strong partnerships with Grand Central Rail to benefit the whole community.

At a stakeholder roadshow, representatives from Grand Central held an open session discussing with residents where they can invest its capital after its announcement that it has extended its contract with the Office of Rail Regulation to run trains through Brighouse and stations across Yorkshire.

Steven Lord, from the Brighouse Business Initiative (BBI), said the investment was a great opportunity for the BBI and Grand Central to work together.

“With the successful events we hold, we see a lot of people travelling up from London but when we ask if they have come up with Grand Central they have never heard of it.

“As we are expecting thousands of more visitors to come to the town, we can get a lot more people riding on Grand Central.

“I think we can work together and we have only just scratched the surface of what we can do.”

The partnership has already seen Grand Central station ambassadors on the platforms at Brighouse station. Volunteers help patrol the unmanned station and give travel advice to passengers on a Sunday who may not be used to travelling.

The move has been such a success that Grand Central is looking to extend the scheme to Mirfield train station.

Speaking at the roadshow in Halifax, Sean English, chief operating officer for Grand Central, said there had already been positive feedback from people about where the £7.8m can be spent.

“The purpose of the roadshows is to speak with our supporters and the community about how we can invest some of the capital we got.

“We want to make sure the capital and investment is targetted in the right areas and to make sure we get stations fit for purpose and we get our trains fit for purpose.”

Mr English also said the company has a focus on the reliabilty of services and on board facilities, refurbishment of first and standard class, and improving facilities at stations.