Rachel wins practice manager award

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Brighouse-based Town Hall Dental’s Rachel Dilley has been named as Practice Manager of the Year at Towergate’s inaugural Care Awards.

The Towergate Care Awards celebrate individuals who have demonstrated outstanding excellence in care, paying tribute to those people who go above and beyond to provide the best care every day.

Rachel has been practice manager of Town Hall Dental since the practice opened in November 2012.

The Practice Manager of the Year category celebrates practice managers who are some of the unsung heroes of the caring professions who often work tirelessly to ensure a smooth operation in their practice which benefits not only the care and medical professionals in a practice, but ultimately the welfare of the patients.

James Tugendhat, Towergate chief commercial officer, commented: “Rachel’s story really stood out to us in the judging process. She demonstrates remarkable excellence in care and is truly deserving of this award. Towergate has a longstanding relationship with many care organisations across the country, we have witnessed time and again the remarkable work of carers, and it was be a great pleasure to meet Rachel and present her with her award.”

Rachel said: “I feel very honoured and privileged to be announced as the winner of the Practice Manager of the Year category at the Towergate Care Awards. Fulfilling my role while juggling being a mum and caring full-time for my husband can be hard work, but I am devoted to both my family and my work and really enjoy what I do.

“There were some extremely talented and compassionate people nominated, let alone shortlisted for this award and I want to pay credit to every single one of them for the work they do.”