THE introduction of new systems and methods invariably causes teething troubles.
And when it involves turning upside down the way that our rubbish has been collected for decades then, inevitably, there are bound to be a few hiccups.
It seems, though, that between them the local authority and its chosen contractor have made l
ife unnecessarily complicated.
While it is appreciated that the edict to be radical in the way that we recycle our rubbish has been handed down from Central Government, the responsibility for getting it right is a local matter.
Regrettably, there seems to be complaints and confusion on virtually every other street in the district. Should we have a wheelie bin at all? Can I exchange it for a smaller one?
Do I really need all these boxes and bags when I live alone?
The list of questions is endless – and few are getting answered judging by the number of people who have tried and failed to get through on the recycling hotline.
Then there are extreme cases illustrated by the problems faced by housebound pensioner Peggy Knox.
She doesn't want and clearly doesn't need a wheelie bin and has completed three forms, written three letters and tried to phone several times to draw attention to her dilemma.
What sort of a system is it when a vulnerable old lady is, as she was told, 'not on the system . . .'
